![]() ![]() Receive a delivery you’re not completely satisfied with? In most cases, we can make things right quickly when you report a problem. Here’s how to reschedule: In the app: Tap the Account icon Tap Your Orders Select the order you’d like Problem with your order You can change your delivery date and time up until a shopper begins working on your order. For best results, download the latest version of the Instacart Rescheduling a delivery It’s easy to track your order, from the moment your personal Shopper starts finding your items until the moment it arrives at your door. However, Instacart+, previously known as Instacart Express, is a membership option for customers who want to save more and get other exclusive Tracking your order and delivery You don’t need a membership to shop with Instacart. It’s just that easy.Check out this Instacart+ benefits Let us connect you with Shoppers in your area to shop and deliver items from your favorite stores in as fast as an hour. We have a dedicated team of specialists who specialize in setting up accounts and placing orders for customers who may need How Instacart works Instacart support volume is very high right now – it will take a few days for the refund to appear on your account so thank you in advance for being patient.Instacart offers a special Senior Support Service for customers over age 60. You will receive an email from Instacart letting you know the amount that will be refunded to your account. When you are finished, tap “submit issues”. Select the reason for the refund (wrong item, missing item, damaged item, etc). Rate your order 4 or less stars or tap “Report an issue”.Ĥ. Tap the “Rate Order” button at the bottom of the screen.ģ. ![]() Go to the Instacart app and tap the account icon to access your account select “Your Orders” to find the purchase with the item you would like a refund for and tap on that order.Ģ. You will receive an email from Instacart letting you know the amount that will be refunded to your account.įor an order placed through the Instacart App, follow these steps:ġ. 0 delivery fees on orders of 35 or more (typically starting at 3.99 for non-Instacart+) The service fee covers a broad range of operating costs including shopper operations, insurance, background checks, and. ![]() You can also enjoy the following exclusive benefits on every order. Fees vary for one-hour deliveries, club store deliveries, and deliveries under 35. Then select the item and tap “submit issue”. As an Instacart+ member, you can save on average 7 per order. Heres the breakdown on Price Chopper delivery cost via Instacart in Excelsior Springs, MO: Instacart+ members have 0 delivery fees on every order over 35 and non-members have delivery fees start at 3.99 for same-day orders over 35. Heres the breakdown on Price Chopper delivery cost via Instacart in Potsdam, NY: Instacart+ members have 0 delivery fees on every order over 35 and non-members have delivery fees start at 3.99 for same-day orders over 35. Tap “Report an Issue” below the comment box and select the reason for the refund (wrong item, missing item, damaged item, etc). Tap the link, and tap “next” and rate your experience.ģ. When your order is completed, you will receive a text with a link asking you to review your order.Ģ. You may still get a refund for items purchased online by following a set of the directions that are applicable to your purchase.įor an order placed through our Price Chopper app, follow these steps:ġ. For an order placed through the Instacart App, follow these steps: 1. IMPORTANT: Items purchased online can not be returned to the store. ![]()
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